Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peggy McKay

Peggy McKay

March 21, 2025

5  out of  5
rating by Peggy McKay
"The claim was handled quickly and easily. Also, James provided great follow-up to make sure everything went well."
Profile photo of Wanda Burks

Wanda Burks

March 20, 2025

5  out of  5
rating by Wanda Burks
"Great experience every time these people are the BEST! Treat you as if you were FAMILY! Thanks Guys for all you do!"
We responded:
"Wanda, thank you for the kind words. Our customers are like family to us. I appreciate and value your business. "
Profile photo of Tiffany Shannon

Tiffany Shannon

March 19, 2025

5  out of  5
rating by Tiffany Shannon
"I recently had to remove a vehicle and requested a way to lower my monthly payment. Amanda was very helpful and patient. She made sure I had completed needed things to properly sale my vehicle. Love this office!"
We responded:
"Thank you for your business and feedback Tiffany. Helping customers is what we enjoy doing."
Profile photo of Ramakanth Vydyula

Ramakanth Vydyula

March 6, 2025

5  out of  5
rating by Ramakanth Vydyula
"Mr. James was very professional at the same time friendly and courteous throughout our interaction. He answered all questions patiently and was knowledgeable to provide all needed information."
We responded:
"Ramakanth, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Micheal Bigham

Micheal Bigham

March 5, 2025

5  out of  5
rating by Micheal Bigham
"Michael Musso is one the best Agents he has took care of me all ways help 100 /100"
We responded:
"Michael, thank you for the kind words! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Barbara L

Barbara L

February 21, 2025

5  out of  5
rating by Barbara L
"I’m a customer of State Farm And Michael Musso and his staff are the best.Excellent customer service and professional. I highly recommend them for any of your insurance needs."
We responded:
"Barbara, thank you for taking the time to share your thoughts! Customer service is a top priority for us."
Profile photo of Sandra W Beaman

Sandra W Beaman

February 18, 2025

5  out of  5
rating by Sandra W Beaman
"Great staff and always friendly and courteous…"
We responded:
"Sandra, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of John

John

February 18, 2025

5  out of  5
rating by John
"I've been with their office for years and am very satisfied. Everyone is always helpful handles everything quickly. Very satisfied customer."
We responded:
"John, thank you for taking the time to share your thoughts! Customer service is a top priority for us. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Marcus Harden

Marcus Harden

February 17, 2025

5  out of  5
rating by Marcus Harden
"James Phelps was super helpful getting me squared away. Very personable and friendly!"
We responded:
"Thank you Marcus for sharing your experience. We focus on providing excellent customer service."
Profile photo of Tee Kidd

Tee Kidd

February 13, 2025

5  out of  5
rating by Tee Kidd
"I love the people at this office. They are always friendly and Michael always comes out and talks with me. Whenever I call them they always help solve my problem. I would recommend them to anyone because they are the best. When I first met them they treated me they had been knowing me. Thanks so much to everyone at Michael Musso office. Love you all"
We responded:
"Thank you for your kind words Tee. We appreciate you."
Profile photo of James Perkins

James Perkins

February 6, 2025

5  out of  5
rating by James Perkins
"Mr Phelps was very professional and honest. He answered all questions and gave options"
We responded:
"James, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Nancie Perkins

Nancie Perkins

February 6, 2025

5  out of  5
rating by Nancie Perkins
"Very knowledgeable, polite,patient, and most helpful. His explanations were clear and concise ."
We responded:
"Nancie, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Laneasha Sanders

Laneasha Sanders

January 31, 2025

5  out of  5
rating by Laneasha Sanders
"The staff is always amazing!!!"
We responded:
"Laneasha, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Melody Billings

Melody Billings

January 30, 2025

5  out of  5
rating by Melody Billings
"Very kind and helpful and very understanding"
We responded:
"Melody, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of mohammed ali

mohammed ali

January 29, 2025

5  out of  5
rating by mohammed ali
"Quick Response, informed staff, and efficient process"
We responded:
"Mohammed, thank you for letting me know about your customer service experience with us. I appreciate and value your feedback."
Profile photo of Pat Cail

Pat Cail

December 26, 2024

5  out of  5
rating by Pat Cail
"Everybody in this office is so patient and just all around amazing! I've never dealt with such a great team of people who actually care about you and go above and beyond to get you the best rates. Thank yall!!!"
We responded:
"Pat, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of hattie joshua

hattie joshua

December 9, 2024

5  out of  5
rating by hattie joshua
"James was very helpful and pleasant."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Janice Wooten

Janice Wooten

December 6, 2024

5  out of  5
rating by Janice Wooten
"Great job, always a pleasure to talk with"
We responded:
"Janice, thank you for your feedback regarding your customer service experience with us. I appreciate and value your business."
Profile photo of Vanessa Walker

Vanessa Walker

November 27, 2024

5  out of  5
rating by Vanessa Walker
"They always helpful and always explain things so you can understand what they are talking about"
We responded:
"Vanessa, thank you for taking the time to provide feedback about your customer service experience with us. I appreciate and value your business."
Profile photo of Shelia Harris

Shelia Harris

November 21, 2024

5  out of  5
rating by Shelia Harris
"I just started my car insurance with state farm and so far I'm satisfied"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Kimberly Churchwell

Kimberly Churchwell

November 16, 2024

5  out of  5
rating by Kimberly Churchwell
"James Phelps has been a pleasure to work with. He is thorough, detailed and very patient. He truly take the time to get to know you and your needs as a customer. His knowledge and service is definitely worth five stars!"
We responded:
"Kimberly, thank you for sharing your experience working with James. Customer service is a top priority for us. I appreciate and value your business."
Profile photo of summer coggins

summer coggins

November 15, 2024

5  out of  5
rating by summer coggins
"Exceptional service! Very on top of things and makes sure you are taken care of!! I recommend him 100%"
We responded:
"Summer, thank you for your feedback and the kind words. I appreciate and value your business."
Profile photo of Angela Shealy

Angela Shealy

November 8, 2024

5  out of  5
rating by Angela Shealy
"James Phelps and his team are right on top of everything. They were very patient and understanding with our mom. He was very concerned for her well being and all her concerns. He is very knowledgeable and helpful. He is very pleasant to do business with. He helped make every step of the process go smoothly. Thank you. James for helping us through this very difficult time. The Churchwell's"
We responded:
"Angela, thank you for sharing your experience with James. I appreciate and value your business."
Profile photo of Joey Glenn

Joey Glenn

November 1, 2024

5  out of  5
rating by Joey Glenn
"These are amazing people to work with you on all your insurance needs."
We responded:
"Joey, thank you for the kind words. I appreciate and value your business."
Profile photo of Linda Shrader

Linda Shrader

October 11, 2024

5  out of  5
rating by Linda Shrader
"Always friendly and helpful when I need them."
We responded:
"Ms. Linda, thank you for taking time to let us know how we are doing. Everyone enjoys hearing from you and helping you. I appreciate and value your business."