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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toni Dearmon

June 11, 2026

5  out of  5
rating by Toni Dearmon
"State Farm on Morgan Road in Bessemer, Alabama are very friendly, helpful with our home and auto insurance. Ask for Amanda, James or Michael Musso."
We responded:
"Toni, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Musso’s Team here in our Bessemer office. "
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Ashley Muldrow

June 10, 2026

5  out of  5
rating by Ashley Muldrow
"Overall great experience such an amazing staff they go above and beyond. Also they are really nice and help me get the best quotes 10/10. 🙂"
We responded:
"Thank you for your kind review of State Farm Agent Michael Musso’s Team. We appreciate it!"
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Trent Carlee

June 10, 2026

5  out of  5
rating by Trent Carlee
"James was incredibly helpful and thorough helping navigate the difficult world of insurance. He explained everything in a way I understood and got me a quote in minutes with a fantastic price. He made sure to know I was always able to reach him for any questions and was very no nonsense about services. Absolutely a pleasure."
We responded:
"Trent, thank you for your wonderful review of State Farm Agent Michael Musso’s Team!"
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yolanda jones

June 9, 2026

5  out of  5
rating by yolanda jones
"I have always been taken care of in the most pleasant way. Ms. Amanda, Ms. Paula and Mr. James are friendly. They don't make me feel like I be bothering them when I ask questions. I've been with the company for approximately 10 or 11 years."
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Scotty Seagle

May 28, 2026

5  out of  5
rating by Scotty Seagle
"Been a customer of these guys for many years. Have always been there and took care of my family."
We responded:
"Thank you for the 5-star review, Scotty! Here on State Farm Agent Michael Musso’s Team, we are proud to serve our community and appreciate your recognition. "
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Anointed OverFlow

May 27, 2026

5  out of  5
rating by Anointed OverFlow
"Mr. Michael Musso was very helpful, patient & kind. He helped to provide the best policy for us. It was a very pleasant experience."
We responded:
"Thank you for the kind words. It was my pleasure to help you with your insurance needs. "
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Taylor Taylor

May 26, 2026

5  out of  5
rating by Taylor Taylor
"Very informative!! Very helpful!! Was willing to go above and beyond!"
We responded:
"Sadeedra, thank you for reviewing our State Farm office! We’re glad to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Angelica Ballard

May 25, 2026

5  out of  5
rating by Angelica Ballard
"James Phelps was outstanding with with his customer service skills, and explaining my quote to me. He's very informative with his customers and I recommend him to anyone. Rated E for everyone. Good job James!!"
We responded:
"Wow, thank you for the 5-star review, Angelica! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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KM Michaels

May 22, 2026

5  out of  5
rating by KM Michaels
"The wonderful ladies at this office were so helpful to us today. All our cars were broken into and it was a lot to deal with. They helped me out with the details and got everything sorted when I was running out of time and patience. I can not say enough good things about them!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Musso’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Danny Morris

May 17, 2026

5  out of  5
rating by Danny Morris
"I have been doing business with Paula for years , so when I found that she had moved to Michael Mosso , so did I. So thankful to have an agent that looks out for there clients!"
We responded:
"We are grateful for your 5-star review, Danny! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Musso’s Team here in Bessemer . "
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Clifford Thomas

May 8, 2026

5  out of  5
rating by Clifford Thomas
"James is very detail oriented and resourceful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Stan and Jeanie Davis

May 5, 2026

5  out of  5
rating by Stan and Jeanie Davis
"I had an unusual insurance document need and these folks jumped thru hoops to assist me! I cannot write enough glowing things about this agency. They get five stars and more if more were available!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michael Musso’s Team. "
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Ralph Maharrey

May 5, 2026

5  out of  5
rating by Ralph Maharrey
"Always ready to help you with anything you call about ect."
We responded:
"Thank you for the 5-star review, Ralph! Here on State Farm Agent Michael Musso’s Team, we are proud to serve our community and appreciate your recognition. "
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Jason Segars

April 29, 2026

5  out of  5
rating by Jason Segars
"Great to work with them!"
We responded:
"Thanks so much for the amazing review, Jason! We really appreciate your support here in Bessemer . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kaden Stracener

April 28, 2026

5  out of  5
rating by Kaden Stracener
"Really nice dude saved me a bunch of money"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bessemer to know that you had such a wonderful experience with us here on State Farm Agent Michael Musso’s Team."
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Janice Wooten

April 23, 2026

5  out of  5
rating by Janice Wooten
"Great job, always a pleasure to talk with"
We responded:
"Janice, thank you for your feedback regarding your customer service experience with us. I appreciate and value your business."
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Perry Live Tv

April 23, 2026

5  out of  5
rating by Perry Live Tv
"Very nice person i will work with him again..."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Musso’s Team. "
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mohammed ali

April 14, 2026

5  out of  5
rating by mohammed ali
"Great staff, always responsive and great n easy to communicate with. James answered all the questions and discussed some tips that saves time n money as well!."
We responded:
"Mohammed, thank you for letting me know about your customer service experience with us. I appreciate and value your feedback."
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Claressa Fells

April 8, 2026

5  out of  5
rating by Claressa Fells
"Absolute best agent and company. I left State Farm in December looking for a cheaper rate. The worst decision. I'm back and never leaving again."
We responded:
"Thank you for taking the time to leave such a great review, Claressa. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Javian Belcher

April 6, 2026

5  out of  5
rating by Javian Belcher
"I have a great experience with State Farm they really take the time to know you and understand your needs. Everyone is friendly, professional, and genuinely cared, which make the process easy and stress-free."
We responded:
"We appreciate your review, Javian. We are so happy that you had such a wonderful experience with State Farm Agent Michael Musso’s Team here in Bessemer ! "
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Dylan Higginbotham

March 20, 2026

5  out of  5
rating by Dylan Higginbotham
"These good people always go above and beyond! They handle everything in a timely and efficient manner, and are always available, just a phone call away."
We responded:
"Thank you for taking the time to leave such a great review, Dylan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Max Todd

March 19, 2026

5  out of  5
rating by Max Todd
"Took care of my issue with speed and great service. That’s why I use State Farm."
We responded:
"Max, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Musso’s Team is just a call or email away!"
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Natalie Simpson

March 18, 2026

5  out of  5
rating by Natalie Simpson
"Michael Musso is the best around. The customer services alone is top notch. If you want an insurance agent that will treat you with the utmost importance then contact Michael Musso."
We responded:
"Wow, thank you for the 5-star review, Natalie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Judson Wing

March 17, 2026

5  out of  5
rating by Judson Wing
"Excellent service. Polite, informative and appreciative. Nice doing business with people that care."
We responded:
"Judson, thank you for sharing such kind words. Our customers are like family to us. I appreciate and value your business."
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Corionta Nevels

March 16, 2026

5  out of  5
rating by Corionta Nevels
"James was very helpful. Thank you so much 😊"
We responded:
"Corionta, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Musso’s Team is just a call or email away!"