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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pat Cail

December 26, 2024

5  out of  5
rating by Pat Cail
"Everybody in this office is so patient and just all around amazing! I've never dealt with such a great team of people who actually care about you and go above and beyond to get you the best rates. Thank yall!!!"
We responded:
"Pat, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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hattie joshua

December 9, 2024

5  out of  5
rating by hattie joshua
"James was very helpful and pleasant."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Janice Wooten

December 6, 2024

5  out of  5
rating by Janice Wooten
"Great job, always a pleasure to talk with"
We responded:
"Janice, thank you for your feedback regarding your customer service experience with us. I appreciate and value your business."
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Vanessa Walker

November 27, 2024

5  out of  5
rating by Vanessa Walker
"They always helpful and always explain things so you can understand what they are talking about"
We responded:
"Vanessa, thank you for taking the time to provide feedback about your customer service experience with us. I appreciate and value your business."
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Shelia Harris

November 21, 2024

5  out of  5
rating by Shelia Harris
"I just started my car insurance with state farm and so far I'm satisfied"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Kimberly Churchwell

November 16, 2024

5  out of  5
rating by Kimberly Churchwell
"James Phelps has been a pleasure to work with. He is thorough, detailed and very patient. He truly take the time to get to know you and your needs as a customer. His knowledge and service is definitely worth five stars!"
We responded:
"Kimberly, thank you for sharing your experience working with James. Customer service is a top priority for us. I appreciate and value your business."
Profile photo of summer coggins

summer coggins

November 15, 2024

5  out of  5
rating by summer coggins
"Exceptional service! Very on top of things and makes sure you are taken care of!! I recommend him 100%"
We responded:
"Summer, thank you for your feedback and the kind words. I appreciate and value your business."
Profile photo of Angela Shealy

Angela Shealy

November 8, 2024

5  out of  5
rating by Angela Shealy
"James Phelps and his team are right on top of everything. They were very patient and understanding with our mom. He was very concerned for her well being and all her concerns. He is very knowledgeable and helpful. He is very pleasant to do business with. He helped make every step of the process go smoothly. Thank you. James for helping us through this very difficult time. The Churchwell's"
We responded:
"Angela, thank you for sharing your experience with James. I appreciate and value your business."
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Joey Glenn

November 1, 2024

5  out of  5
rating by Joey Glenn
"These are amazing people to work with you on all your insurance needs."
We responded:
"Joey, thank you for the kind words. I appreciate and value your business."
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Linda Shrader

October 11, 2024

5  out of  5
rating by Linda Shrader
"Always friendly and helpful when I need them."
We responded:
"Ms. Linda, thank you for taking time to let us know how we are doing. Everyone enjoys hearing from you and helping you. I appreciate and value your business."
Profile photo of Cale Coggins

Cale Coggins

October 4, 2024

5  out of  5
rating by Cale Coggins
"I had a great experience working with James Phelps at State Farm. He took the time to understand my needs and helped me find the right coverage for both my home and auto insurance at a great price. James was knowledgeable, friendly, and made the entire process smooth and stress-free. Highly recommend!"
We responded:
"Cale, thank you for sharing your experience working with James for both your auto and homeowners insurance. I appreciate and value your business."
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Janice Hornsby

October 3, 2024

5  out of  5
rating by Janice Hornsby
"Everyone at this office goes above and beyond to help you handle anything that comes up to assist you. I highly recommend this State Farm office."
We responded:
"Everyone in the office enjoys helping you Janice. Thank you so much for the kind words."
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Karlisa Mcmiller

September 27, 2024

5  out of  5
rating by Karlisa Mcmiller
"Love it here 🤘🏾❤️"
We responded:
"Karlisa, thank you for your feedback. Customer service is a top priority for us. I appreciate and value your business. "
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Rdanose 65

September 27, 2024

5  out of  5
rating by Rdanose 65
"This insurance office and staff are very thorough and customer friendly which make it refreshing to work with these agents"
We responded:
"Thank you for the kind words. I appreciate and value your business."
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Michele Phillips

September 26, 2024

5  out of  5
rating by Michele Phillips
"It was such a pleasure speaking with James , at State Farm, today! He was so easy to talk to and explained everything with such ease and understanding! Not only did he go above and beyond, to help me, with the original reason for my phone call, he also gave me a few money saving tips! Now that's what I call a fantastic agent! Thanks again James for all your help today!"
We responded:
"Michele, thank you for sharing your customer service experience with James. I appreciate and value your business."
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paul hydrick

September 20, 2024

5  out of  5
rating by paul hydrick
"Very courteous, helpful very pleasant. Everyone I’ve ever dealt with at this company has been great."
We responded:
"Paul, thank you for the kind words. I appreciate and value your business."
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William Thompson

September 17, 2024

5  out of  5
rating by William Thompson
"James Phelps was super helpful and patient with me as I looked for better coverage options. He helped me get a lower rate than my current homeowners insurance provider. Highly recommended!"
We responded:
"William, thank you for sharing your experience working with James on your homeowners insurance. I appreciate and value your business."
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Carmen Graham

September 3, 2024

5  out of  5
rating by Carmen Graham
"Always a pleasure to deal with James, Amanda, and Michael’s team. Prompt service, friendly, and accurate. Claims and payments are handled quickly, with informative communication and documentation."
We responded:
"Carmen, thank you for sharing your experience with our office. Customer service is a top priority for us. We focus everyday on making a difference for our customers."
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Regina Ammon

August 24, 2024

5  out of  5
rating by Regina Ammon
"James is knowledgeable, careful, and patient. He was very helpful and thorough in setting up my homeowner's insurance policy."
We responded:
"Regina, thank you for sharing your experience working with James. We take time to make sure that we help each customer with a personal price plan. I appreciate and value your business. "
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Bianca Howell

August 23, 2024

5  out of  5
rating by Bianca Howell
"Great rates! The staff is extra nice and helpful!"
We responded:
"Bianca, thank you for your feedback. I appreciate and value your business."
Profile photo of Rodney Bishop

Rodney Bishop

August 13, 2024

5  out of  5
rating by Rodney Bishop
"This is a great place team is awesome they worked with me to get the best deal"
We responded:
"Rodney, thank you for sharing your customer service experience with us. I appreciate and value your business. "
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Tai Underwood

August 12, 2024

5  out of  5
rating by Tai Underwood
"James was so helpful and a great help to me. Wish I could give him 10 stars!! Thanks James"
We responded:
"Tai, thank you for sharing your experience with James. I appreciate and value your business. "
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Bernard Allen

August 12, 2024

5  out of  5
rating by Bernard Allen
"Nice And friendly"
We responded:
"Bernard, thank you for the kind words and feedback. I appreciate and value your business."
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abby winther

August 9, 2024

5  out of  5
rating by abby winther
"State Farm always helps and speaks to us like we’re one of their own. It’s always a very comfortable, relaxing conversation even if the issue we may be calling about itself isn’t"
We responded:
"Abby, thank you for sharing your customer service experience with us. Our customers are like family to us. I appreciate and value your business."
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melinda jackson

August 8, 2024

5  out of  5
rating by melinda jackson
"The staff is very nice and friendly"
We responded:
"Melinda, thank you for the kind words. I appreciate and value your business."