State Farm® Insurance Agent Michael Musso
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Churchwell
November 16, 2024
"James Phelps has been a pleasure to work with. He is thorough, detailed and very patient. He truly take the time to get to know you and your needs as a customer. His knowledge and service is definitely worth five stars!"
"Kimberly, thank you for sharing your experience working with James. Customer service is a top priority for us. I appreciate and value your business."
summer coggins
November 15, 2024
"Exceptional service! Very on top of things and makes sure you are taken care of!! I recommend him 100%"
"Summer, thank you for your feedback and the kind words. I appreciate and value your business."
Angela Shealy
November 8, 2024
"James Phelps and his team are right on top of everything. They were very patient and understanding with our mom. He was very concerned for her well being and all her concerns. He is very knowledgeable and helpful. He is very pleasant to do business with. He helped make every step of the process go smoothly. Thank you. James for helping us through this very difficult time. The Churchwell's"
"Angela, thank you for sharing your experience with James. I appreciate and value your business."
Joey Glenn
November 1, 2024
"These are amazing people to work with you on all your insurance needs."
"Joey, thank you for the kind words. I appreciate and value your business."
Linda Shrader
October 11, 2024
"Always friendly and helpful when I need them."
"Ms. Linda, thank you for taking time to let us know how we are doing. Everyone enjoys hearing from you and helping you. I appreciate and value your business."
Cale Coggins
October 4, 2024
"I had a great experience working with James Phelps at State Farm. He took the time to understand my needs and helped me find the right coverage for both my home and auto insurance at a great price. James was knowledgeable, friendly, and made the entire process smooth and stress-free. Highly recommend!"
"Cale, thank you for sharing your experience working with James for both your auto and homeowners insurance. I appreciate and value your business."
Janice Hornsby
October 3, 2024
"Everyone at this office goes above and beyond to help you handle anything that comes up to assist you. I highly recommend this State Farm office."
"Everyone in the office enjoys helping you Janice. Thank you so much for the kind words."
Karlisa Mcmiller
September 27, 2024
"Love it here 🤘🏾❤️"
"Karlisa, thank you for your feedback. Customer service is a top priority for us. I appreciate and value your business. "
Rdanose 65
September 27, 2024
"This insurance office and staff are very thorough and customer friendly which make it refreshing to work with these agents"
"Thank you for the kind words. I appreciate and value your business."
Michele Phillips
September 26, 2024
"It was such a pleasure speaking with James , at State Farm, today! He was so easy to talk to and explained everything with such ease and understanding! Not only did he go above and beyond, to help me, with the original reason for my phone call, he also gave me a few money saving tips! Now that's what I call a fantastic agent! Thanks again James for all your help today!"
"Michele, thank you for sharing your customer service experience with James. I appreciate and value your business."
paul hydrick
September 20, 2024
"Very courteous, helpful very pleasant. Everyone I’ve ever dealt with at this company has been great."
"Paul, thank you for the kind words. I appreciate and value your business."
William Thompson
September 17, 2024
"James Phelps was super helpful and patient with me as I looked for better coverage options. He helped me get a lower rate than my current homeowners insurance provider. Highly recommended!"
"William, thank you for sharing your experience working with James on your homeowners insurance. I appreciate and value your business."
Carmen Graham
September 3, 2024
"Always a pleasure to deal with James, Amanda, and Michael’s team. Prompt service, friendly, and accurate. Claims and payments are handled quickly, with informative communication and documentation."
"Carmen, thank you for sharing your experience with our office. Customer service is a top priority for us. We focus everyday on making a difference for our customers."
Regina Ammon
August 24, 2024
"James is knowledgeable, careful, and patient. He was very helpful and thorough in setting up my homeowner's insurance policy."
"Regina, thank you for sharing your experience working with James. We take time to make sure that we help each customer with a personal price plan. I appreciate and value your business. "
Bianca Howell
August 23, 2024
"Great rates! The staff is extra nice and helpful!"
"Bianca, thank you for your feedback. I appreciate and value your business."
Rodney Bishop
August 13, 2024
"This is a great place team is awesome they worked with me to get the best deal"
"Rodney, thank you for sharing your customer service experience with us. I appreciate and value your business. "
Tai Underwood
August 12, 2024
"James was so helpful and a great help to me. Wish I could give him 10 stars!! Thanks James"
"Tai, thank you for sharing your experience with James. I appreciate and value your business. "
Bernard Allen
August 12, 2024
"Nice And friendly"
"Bernard, thank you for the kind words and feedback. I appreciate and value your business."
abby winther
August 9, 2024
"State Farm always helps and speaks to us like we’re one of their own. It’s always a very comfortable, relaxing conversation even if the issue we may be calling about itself isn’t"
"Abby, thank you for sharing your customer service experience with us. Our customers are like family to us. I appreciate and value your business."
melinda jackson
August 8, 2024
"The staff is very nice and friendly"
"Melinda, thank you for the kind words. I appreciate and value your business."
Camilla Gurley
July 26, 2024
"Mr.James was very understanding of my budget. Helped me find the right coverage for my vehicle and was very polite. Very great conversations while he got my quote. Highly recommend and will send my people to him."
"Camilla, thank you for your feedback regarding your experience with James. I appreciate and value your business."
Chris White
July 26, 2024
"Michael Musso office is always helpful and courteous to help me with my insurance needs."
"Chris, thank you for sharing your customer service experience with us. I appreciate and value your business."
Judy Latham
July 11, 2024
"Went looking for a less expensive auto insurance and found Michael Musso - State Farm insurance Agent. He was able to quote a good rate. The other thing is that! Michael and his office were friendly and helpful in getting my problems solved. I don't get by there, but they're great for getting things done over the phone. Thanks again to you and your office."
"Judy, thank you for taking time to provide valuable feedback to us. I appreciate and value your business."
heather Lougher
July 3, 2024
"We love using this agent and his staff. They are always helpful and do the best job for us."
"Heather, thank you for the kind words. I appreciate and value your business."
Shanone Harrison
June 25, 2024
"Good experience this morning. Most of the time when I call they know my voice and call me By my name. And ask me how I am doing. And they'll Send me birthday cards."
"Shanone, thank you for sharing your experience with us. We always enjoy hearing from you. I appreciate and value your business."